The Very Worst Day (EVER) or The Day Christmas Got Stolen

This story should be in two parts. But you know how when you’ve repeated a story so many times that you are just sick of talking about it? It’s like that. So here is the long and the short of it (mostly long):

On our way home from spending Christmas in Maine with my family. It started to snow, super unexpectedly. It was supposed to flurry but we thought we’d be well out of New England before that happened. After some scary slipping and sliding, without snow tires and a 4 wheel drive car, we were quickly stuck. 

I called the Connecticut State Police to see what we should do and they sent an officer. The officer (super nice) said the only thing he could do is call a tow truck to come get us. That seemed like the only safe option so we said, yup, send ’em. He said he’d sit behind us until the tow truck got there. An hour later a tow truck pulls up, says he’s got 3 people to pick up before us and he’ll come back for us. The cop tells us to pull forward and get past the guard rail and he takes off to help others. We continue to wait for the tow truck.

Here’s what the road looked like

When a tow truck finally pulls up, we are desperate. We’ve been waiting for 3 hours, peed in the woods during a blizzard (that’s no joke), and generally were going stir crazy. The tow truck driver seems quirky but we grab Archie and hop in to the truck while he pulls the car up on the flatbed. He drives us to the hotel and we think, phew, well at least this will be a funny story someday (or a funny blog post next week).

The tow truck driver says that he can’t charge us with a card cause the office is closed and he can’t take a check and we don’t have cash. We ask him to take us to an ATM so we can just keep the car at the hotel but he insists that he can’t because he doesn’t do the full charges, his boss does. Plus he has to go get other cars. He says he has to take the car to the auto shop and bring it back in the morning once his boss can charge our card. 

At this point, we are terrified that the hotel will either be full or won’t allow dogs. We don’t want to leave our stuff in the car, but he says we can’t get up on the truck bed, it isn’t safe. I truly do believe it wouldn’t have been safe, but we should have insisted. We agree to let him take the car to the lot and he says he will bring it back at 8am after we have been charged. Little did we know…

We head into the hotel, which has rooms but doesn’t allow dogs. I put on an Oscar worthy performance (THERE IS NO ROOM AT THE INN….sob sob sob) and they make an exception. 

Morning comes, 8am rolls around and we call to get the car back. Nav pays $305 for towing, storage fee, and towing back to the hotel. We’re pissed cause they kind of screwed us there but we accept it. Time passes. Nav calls back. More time passes. At 10am, he calls and says he’s downstairs with the car. We come down and hear this: “I’ve got bad news”…

Our car was broken in to at the lot and everything worth anything is gone. My 5 month old Macbook Air, my 2 month old Nikon D5100, Christmas gifts, my old iPhone 4 (side note: got an iPhone 5 for Christmas, thank God that was with me), a new external hard drive from my brother, my stocking, and lots of other Christmas gifts. The car was broken into at the lot that we had just been forced to pay for to keep our car “safe” for the night.

The police were called, an officer stayed with us at the hotel, the tow truck shop was shady to not call them in the first place, another officer went to the scene and they had video footage of the thief. Long story short, I’m not getting my stuff back. I know it and the police know it. And overall we feel violated and very very taken advantage of.

Yes, it was stupid of us to be so trusting. Yes, we should have insisted that we climb up on the truck bed and get it out. At the time, it didn’t seem safe and after sitting in a snow pile for 3 hours, we weren’t up to arguing. We were naive. And trusting. And hopeful that on the day after Christmas, just 10 miles from the horror in Newtown a few weeks ago, that this type of thing wouldn’t happen. That there was still good in the world. That the worst was over for us for the night.

Here’s the honest part: I don’t have the money to replace the stuff. Hell, I hadn’t even paid off the computer yet. And in case the thief finds my blog (which he very well could since he has access to all of my information and bookmarks etc.), I used my computer primarily for work, at a childhood cancer foundation. A non-profit that provides financial assistance to families of children with cancer. So yeah, I hope he feels horrible and I hope that karma works its magic on this truly horrible person.

So that was the worst day ever. For me. So far in life. But you know what? I had the important stuff.  I had spent a wonderful Christmas with my family. After the police left, I got a group hug from Naveed and Archie, and I just knew I had all the good stuff in life. The important stuff. And we’d be okay. I’m going to try not to let this make me cynical. Really really try.

But for a good long while, the pictures on here will be a lot less pretty. 

  • Kym

    Oh my goodness. Sweetheart, I have goosebumps and tears in my eyes! I don’t have the right words to make you feel any better but PLEASE know that everything comes full circle and this terrible person will get what he/she deserves!!!!! I am sending SO many hopeful, happy thoughts and wishes to you for the coming year. xoxoxo

    • Thank you so much! I really appreciate your sweet comments. I know it will come full circle and I really hope that the thief has some bad karma this year.

  • Oh God I’m so sorry to hear this! I know it’s hard because the material things actually are important to us, but you’re right, you have the most important things still intact. I hope the New Year is better for you!!

    • I’m trying to have a good attitude about the whole thing. I know they were just material things but it feels like such a violation. It’s a struggle but we’ll get through it.

  • Oh sweetie! I wish I could give you a hug. That sounds completely miserable. I’m so sorry you had such a terrible Christmas. 🙁 While the “stuff” isn’t important, when you’ve invested so much and are still paying things off, and you actually USE those things, and some of them are gifts… it’s heartbreaking.

    • I think i feel worst about the gifts. These were things that other people had spent their hard earned money on. I feel a little guilty but I know that my family feels just as bad about this whole thing as I do. I’ll go ahead and accept your virtual hug though! Thank you!

  • Oh my goodness. This is awful. Praying so hard for you that GREAT karma comes your way. xoxoxoxo.

    • Thank you! I need it 🙂

  • You should be able to get some money for your stolen goods from your car insurance. I am sure that the loss of all of those electronics should be well in excess of your deductible. Also, if you have renters/homeowners insurance they might cover some of the loss. Best bet is to call your insurance agents to check. Good luck!

    • The car insurance actually doesn’t cover it. Stolen goods are an extra coverage option and we did not have it. The renters insurance actually does cover it though! Your comment was what made me review my policy and it looks like I should be able to get my money back that way (but not my pictures…tear). If I do get a payout from my insurance, I can’t take them to small claims court, because I’d have already recouped my costs. The insurance company, however, may choose to take the tow truck company or their insurance company to court. Whew…so anyways, thank you thank you thank you for commenting and leading me in the right direction!

  • Also – you could file a suit against the towing place in small claims court. More than likely they have an insurance policy that would pay out. You really should FIGHT to get some money back. The towing company seems to have been WAY out of line and you have a police report. It all depends on the state but there should be plenty of options to at least try and recoup what you lost. Feel free to contact me if you need help.

  • That is so terrible. I am so sorry that happened to you. I would also call your car insurance immediately because you should have something in your policy about theft and I agree with KitKat, you should file a small claims against the towing company. You would definitely have some recourse here. This sounds silly too, but call the local news stations and most of them have “crime stoppers” stories and I’d report the towing company to the news station. The last thing they want is to have their name all over the local news with this kind of attention.

    • I looked in to contacting local news but it’s honestly such a small town that they don’t have their own news station. We did file a complaint with the Better Business Bureau and we are filing one with the Attorney General’s office. Hopefully someone will investigate them further.

  • Aack!! That IS horrible! You need a hug for sure! BUT I’m sooo glad you all are safe & got to spend time with your family still! Way to look on the bright side! LUV YA LOTS!!

  • Awful 🙁 I appreciate that you are able to look at what you so have though. Not many people could look past what was lost.

    • I’m trying so hard to be positive! I’m a naturally anxious person so it’s been hard, even since we got home. I keep worrying when I’m gone that someone is going to steal Archie or something. It’s crazy.

  • I literally have tears in my eyes right now, I am so so sorry that that happened to you guys! Thankfully you two and Archie are safe, but I know how something like that can make you feel so violated. I am not one to normally “stir the pot” as they say but I would absolutely tell the police [if you havent already] about how they would not allow you to get your stuff out of the car and how they INSISTED you send your car to the lot. I would so follow the other commenters suggestion of taking the towing company to court. They definitely wronged you guys and I am so sorry again 🙁

    • Thank you so much for your sweet comment! We are doing everything we can to get money back and hoping that our renters insurance will cover enough to allow me to re-buy my computer and camera at the very least.

  • My fiancé has been a tow truck driver for years and I think it’s safe to say, that tow company stole your stuff. You should have been allowed to take your stuff and they are supposed to take inventory of everything in your car. My fiancé locks any valuables away so if a car is broken into, he has your stuff safe. You need to file a claim on that company! Most awful Christmas : (

    I know Christmas isn’t all about the material things but that tow company took away the Christmas spirit as well. Don’t let them get away with it!!!

    • Wow, your fiance’s company sounds super responsible and I wish whole-heartedly wish they had been the ones to pick us up. They should have been more responsible and we should have been less naive. We are trying to make sure they are held accountable, or at the very least, that we aren’t charged for the tow.

    • I own a towing company, but we have a fence surrounding our lot with Razor wire and cameras running 24/7 plus my guys are in and out of the lot 24/7. I would file a claim and contact my renters in surance in the mean time.

  • Thats HORRIBLE! I’m so sorry to hear that, I would be so beyond upset too! You have such a good outlook though – good for you. That karma will come around in a good way for you one day, and a terrible way for that guy. Its just a bummer you wont be there to see it happen, amirite?!
    xo, Katie

    • I really hope that if they do figure out what I used my computer for, that they feel even worse. My mom keeps telling me that I’m trying to make sense of something that just can’t be explained. Whoever did this just doesn’t have morals. Karma will get them.

  • Nadine, this is terrible. Stories like these, especially during what everyone calls “the season of giving,” make my stomach turn, and I wish I had just a couple thousand dollars to replace everything for you. I’m so sorry. However, I have to applaud you for being rational, at least in the retelling on the blog. You are right. The MOST important things in the world, you still have.

    • Thank you for your sweet comment. I can tell you that I was rational later but in the moment I just hysterically cried. I couldn’t stop. But once I calmed down I realized I had all of the important stuff.

  • absolutely horrible, ugh!! im so sorry this happened to you and during the Christmas time too, very upsetting for me to hear this happened to your family! and you are right you do have the most important things and they can never ever truly be replaced

    • I’m just sad I lost my pictures on my computer and camera. The only pictures I have of Archie now are the ones that were on my facebook and on my blog. I still have him though, and Naveed and that’s whats important.

  • Oh Nadine, I am so so sorry. This makes me so sad that there’s such terrible people out there. Thankfully you guys are safe and okay, but I can’t imagine how frustrating this must be. I agree with others that there has to be something legally you can do to at least get some repercussions. Keep your chin up girl. Hugs!!

    • We are hopefully going to get something from our renters insurance (I never would have guessed that they covered things that weren’t at home). If you don’t have renters or homeowners insurance, get it! Then the insurance company might choose to go after the tow truck company or their insurance. Thank you for your sweet comment.

  • My husband and I also got stuck in the snow the day after Christmas for 3 hours. Our story didn’t end like yours, but it very well could have. Homeowners insurance should be able to cover your stolen items. A friend of mine had her car broken into and lots of stuff stolen and her homeowners insurance covered it. Glad you, Nav, and the pup are safe.

    • I’m sorry you got stuck in the snow. That part definitely sucked too! I had no idea it would be so bad!

  • I’m so sorry to hear about your terrible incident. No words can fix what happened. I will pray that your heart is healed quickly and the silver lining in it all is revealed. Xoxo, from Minneapolis… Allison

    • Thank you so much! We are slowly getting back to normal but I’m still feeling anxious whenever we leave home cause I’m so worried about Archie.

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